March 14, 2020
COVID-19 - WE'RE IN THIS TOGETHER
Like you, we’ve been monitoring the impact of the novel coronavirus (COVID-19) from a global and local perspective; our heartfelt condolences go out to those affected. Ensuring your confidence and safety is our priority. We are committed to continuing to serve our members while upholding the safety of our employees, members and the community at large.Our vision is to enrich lives and community, and this commitment has never been stronger. If you or someone you know is facing difficult times, please talk to us. We’re in your corner and our collective purpose is to ensure you are financially well today, and into the future. We’re in this together.Our members can be assured that we’ve prepared for a day like this. Our robust business continuity plan is specifically designed to mitigate risk, minimize disruption and safeguard your assets.
At SCCU, depositors are 100% protected by the Credit Union Deposit Insurance Corporation (CUDIC) of British Columbia (Equity shares and investments such as mutual funds or RRSP equity plans are not covered by deposit insurance).
We are monitoring the situation closely, sharing best practices with employees, increasing cleaning of high-touch areas, building capacity in our Member Service Centre (phone, chat, email), and proactively helping members take advantage of our digital tools so we can safely bring the branch to you.The information below provides a summary of our actions to date and our top 6 Tips to Staying Healthy.
This information will be updated as new information becomes known. At all times, SCCU will follow recommendations and directives of federal, provincial, and municipal governments as it relates to COVID-19.At this time, I would like to sincerely thank you for your support, your trust and your patience as we navigate through this unique time, together.