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    • Contact

    Online, by phone, in-branch, or in person, we're here to help

     

    Email

    Email us with comments or questions.

    Note that email is not a secure channel; please do not include personal information.

    Email

    Member Service Centre

    Tel: 604.740.2662

    Toll free: 

    1.800.320.4588

    Hours - call, email or chat

    Monday - Friday: 7:30am - 6:30pm

    Saturday: 7:30am - 5pm

    Chat

    Start a secure Live Chat with us.

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    Book an Appointment Online

    Book a phone appointment with our trusted local financial advisors.

    Book Now

     

    2023 STATUTORY HOLIDAYS 

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    STATUTORY HOLIDAY DAYS BRANCHES CLOSED DATES BRANCHES CLOSED
    Family Day Sat, Sun, Mon Feb 18, 19, 20, 2023
    Easter Weekend Fri, Sat, Sun, Mon Apr  7, 8, 9, 10, 2023
    Victoria Day Sat, Sun, Mon May 20, 21, 22, 2023
    Canada Day Sat, Sun, Mon July 1, 2, 3, 2023
    BC Day Sat, Sun, Mon Aug 5, 6, 7, 2023
    Labour Day Sat, Sun, Mon  Sept 2, 3, 4, 2023
    Thanksgiving Day Sat, Sun, Mon Oct 7, 8, 9, 2023
    Remembrance Day Sat, sun, Mon Nov 11, 12, 13, 2023
    Christmas Day & Boxing Day Sat, Sun, Mon, Tues Dec 23, 24, 25, 26, 2023
    New Years Day 2024 Sat, Sun, Mon Dec 30, 31, Jan 1, 2024

     

     
     

    Visit a Branch
     
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    Wealth Management - SunCu Financial Inc.

    Phone: 604.885.3792

    Email: SunCu@sunshineccu.net

    Address:
    PO Box 490 - 5655 Teredo Street - 2nd Floor
    Sechelt, BC V7Z 0J2

    Office Hours:
    Mon. to Fri. 8:30 am – 4:30 pm

     
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    After hours - online banking assistance

    For technical assistance while in North America please call 1.877.801.9069 or email Technical Support

    For technical assistance while outside of North America please call 1.925.446.3457 or email Technical Support.

    24/7 telephone banking

    Toll free from within Canada and the US: 1.855.590.1136.
    Don't have a personal access code? Contact us.

     
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    Lost or stolen debit card

    If your debit card has been lost or stolen, it is important for you to report this information as soon as possible to ensure that your account(s) are protected.

    Please call toll free to report your lost or stolen cards: 1.888.277.1043.

     

     

    Report Fraud 

    If you are a SCCU member and think you may have been the victim of fraud, unauthorized online banking or debit card transaction activity, or that the security of your personal and financial information has been compromised, report the incident to us immediately:

    Lost or stolen Collabria VISA* Credit Card

    Canada and U.S.: 1.855.341.4643
    International Collect: 1.647.252.9564

     

    Compliments & Complaints

    As a member-owned financial institution, your comments are important to us. Your feedback creates an opportunity for us to fix unknown issues, maintain strong relations with members and understand what is important to you. Whether you have words of praise or suggestions on how we can improve, we'd like to hear from you. Connect with us today.

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    We are always here to help

     
     

    *Trademark of Visa Int., used under license. The Collabria Visa Card is issued by Collabria Financial Services Inc. pursuant to a license from Visa.

     

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