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  • Contact

Online, by phone, in-branch, or in person, we're here to help

 

Email

Email us with comments or questions.

Note that email is not a secure channel; please do not include personal information.

Member Service Centre

Tel: 604.740.2662

Toll free: 

1.800.320.4588

Hours - call, email or chat

Monday - Friday: 7:30am - 6:30pm

Saturday: 7:30am - 5pm

Chat

Start a secure Live Chat with us.

Book an Appointment Online

Book a phone appointment with our trusted local financial advisors.

 

2022 STATUTORY HOLIDAYS 

2022 STATUTORY HOLIDAY DAYS BRANCHES CLOSED DATES BRANCHES CLOSED
Family Day Sat, Sun, Mon Feb 19, 20, 21, 2022
Easter Weekend Fri, Sat, Sun, Mon Apr  15, 16, 17, 18, 2022
Victoria Day Sat, Sun, Mon May 21, 22, 23, 2022
Canada Day Fri July 1, 2022
BC Day Sat, Sun, Mon July 30, 31, Aug 1 2022
Labour Day Sat, Sun, Mon  Sept 3, 4, 5, 2022
Thanksgiving Day Sat, Sun, Mon Oct 8, 9, 10, 2022
Remembrance Day Fri Nov 11, 2022
Christmas Day & Boxing Day Sat, Sun, Mon, Tues Dec 24, 25, 26, 27, 2022
New Years Day 2023 Sat, Sun, Mon Dec 31, Jan 1, 2, 2023

 

 
 

Visit a Branch

 
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Wealth Management - SunCu Financial Inc.

Phone: 604.885.3792

Email: SunCu@sunshineccu.net

Address:
PO Box 490 - 5655 Teredo Street - 2nd Floor
Sechelt, BC V7Z 0J2

Office Hours:
Mon. to Fri. 8:30 am – 4:30 pm

 
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After hours - online banking assistance

For technical assistance while in North America please call 1.877.801.9069 or email Technical Support

For technical assistance while outside of North America please call 1.925.446.3457 or email Technical Support.

24/7 telephone banking

Toll free from within Canada and the US: 1.855.590.1136.
Don't have a personal access code? Contact us.

 
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Lost or stolen debit card

If your debit card has been lost or stolen, it is important for you to report this information as soon as possible to ensure that your account(s) are protected.

Please call toll free to report your lost or stolen cards: 1.888.277.1043.

 

 

Report Fraud 

If you are a SCCU member and think you may have been the victim of fraud, unauthorized online banking or debit card transaction activity, or that the security of your personal and financial information has been compromised, report the incident to us immediately:

Lost or stolen Collabria VISA* Credit Card

Canada and U.S.: 1.855.341.4643
International Collect: 1.647.252.9564

 

Compliments & Complaints

As a member-owned financial institution, your comments are important to us. Your feedback creates an opportunity for us to fix unknown issues, maintain strong relations with members and understand what is important to you. Whether you have words of praise or suggestions on how we can improve, we'd like to hear from you. Connect with us today.

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We are always here to help

 
 

*Trademark of Visa Int., used under license. The Collabria Visa Card is issued by Collabria Financial Services Inc. pursuant to a license from Visa.