| 2019 Statutory holiday | days branches closed | dates branches closed |
|---|---|---|
| Family Day | Sat, Sun, Mon | Feb 16, 17, 18, 2019 |
| Good Friday | Friday | Apr 19, 2019 |
| Victoria Day | Sat, Sun, Mon | May 18, 19, 20, 2019 |
| Canada Day | Sat, Sun, Mon | June 29, 30, July 1, 2019 |
| BC Day | Sat, Sun, Mon | Aug 3, 4, 5, 2019 |
| Labour Day | Sat, Sun, Mon | Aug 31, Sept 1, 2, 2019 |
| Thanksgiving Day | Sat, Sun, Mon | Oct 12, 13, 14, 2019 |
| Remembrance Day | Sat, Sun, Mon | Nov 9, 10, 11, 2019 |
| Christmas Day & Boxing Day | Wed, Thurs | Dec 25, 26, 2019 |
| New Years Day 2020 | Wed | Jan 1, 2020 |
Skip to main content
You’re exploring our new website; it’s mobile responsive, built to fuel your financial health and dynamic. Should you need any assistance or have questions, call our 24/7 help desk at 1-877-801-9069. Learn more and provide your feedback today!
-
Accounts
-
Credit Cards
-
Mortgages
-
Loans & Credit Lines
-
Investing & Retirement
-
Insurance
Accounts
Credit Cards
Mortgages
Loans & Credit Lines
Investing & Retirement
Insurance
- Contact
Online, by phone, in-branch, or in person, we're here to help
Email us with comments or questions.
Note that email is not a secure channel; please do not include personal information.
Member Service Centre
Tel: 604.740.2662
Toll free: 1.800.320.4588
Hours - call, email or chat
Monday - Friday: 8:30am - 6:30pm
Saturday: 8:30am - 2pm
Stat Holidays
Visit a Branch
Address:
PO Box 490 - 5655 Teredo Street - 2nd Floor
Sechelt, BC V0N 3A0
Office Hours:
Mon. to Fri. 8:30 am – 4:30 pm
After hours - online banking assistance
For technical assistance while in North America please call 1.877.801.9069 or email Technical Support. For technical assistance while outside of North America please call 1.925.446.3457 or email Technical Support.
24/7 telephone banking
Toll free from within Canada and the US: 1.855.590.1136.
Don't have a personal access code? Contact us.
Lost or stolen debit card
If your debit card has been lost or stolen, it is important for you to report this information as soon as possible to ensure that your account(s) are protected.
Please call toll free to report your lost or stolen cards: 1.888.277.1043.
Lost or stolen Collabria VISA* Credit Card
Canada and U.S.: 1.855.341.4643
International Collect: 1.647.252.9564