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Our leadership team shares the values of enriching our community and cultivating financial wellness, for today and future generations


Board of Directors

​The elected Board of Directors represents the voice of the member and oversees the strategic direction of Sunshine Coast Credit Union. 


Richard Wilson*

1st Vice Chairperson

Director since 2010


“The organization’s knowledge of the culture and economy of the Coast is a valuable asset to depositors, as well as those with financing needs.” 


Sue Anne Linde, MBA

2nd Vice Chairperson

Director since 2015


“Our credit union keeps pace with the changing financial services landscape, ensuring members can access sound financial advice and manage their finances seamlessly from home.”


Manjit Kang*

Member at Large
Peer Group 6 Representative

Director since 2014


“Credit unions are not just financial institutions; they’re active members of the community.”


Betty Baxter

Director Since January 2017


“It is an honour to work on the Board of Directors of such a well-respected organization as the Sunshine Coast Credit Union.” 


Cheryl McNicol 

Director since 2018

“What impresses me about Sunshine Coast Credit Union is the dedication to community building and improving the lives of their members.”


Allison James

Director since 2021


"I am grateful to serve the SCCU community, and proud of the active role this credit union is taking in helping to make our community a better place for all."


Geoff Gornall

Director since 2021


"I am passionate about co-operatives and the intention they bring to the lives of their members and the communties they serve."


Alaya Boisvert

Director since 2021


"Credit unions deliver a member-centric banking model that helps build communities, a unique and important opportunity for Sunshine Coasters as we (re)learn how to live sustainably on the planet."



Serving a three year term, directors are: 

  • Stewards dedicated to safeguarding the credit union
  • Committed to the highest standards of governance, financial management, professionalism and continuing education
  • Involved in ongoing learning and development

Directors may spend 10 to 15 hours per month preparing for and attending meetings, as well as attending community events, participating in committees and planning sessions.

Board of Director Elections

Potential director candidates represent the member voice at the table. They are assessed based on attributes that match member needs and goals. Nominations and elections are held annually.

Diversity in skills, expertise, thought, background, experience, gender and culture is actively sought to ensure the board represents the communities we serve. 

Core competencies include: 

  • Financial literacy
  • Strategic thinking
  • Leadership
  • Capacity for succession
  • Problem-solving and judgment 
  • Interpersonal skills 

Executive Leadership Team

Shelley McDade, MBA

Chief Executive Officer

"Enriching lives is the cornerstone of our leadership, and drives every decision we make."


Dawn Bezaire, CPA, CGA

Chief Financial Officer

"While supporting its employees in achieving their career aspirations, Sunshine Coast Credit Union also supports its members and our community in ways that make me proud to work here."


Rick Cooney

Chief Credit and Risk Officer

"When members, community and Sunshine Coast Credit Union all work together, it’s a triple win. Members’ financial health improves. Your credit union becomes cooperatively stronger. And our community thrives. Together, we can achieve more."   


September Dixon

Chief Member and People Officer

"My passion lies in supporting the growth of leadership and collaboration, ultimately leading to a rewarding experience for our members."


Laurie Wilson

Chief Information Officer

“I’m excited to work with this amazing group of employees who are dedicated to providing our members with knowledgeable advice and rich experiences, in a way that will allow them to complete their financial transactions where and when they want.”


Jodi Fichtner, BBA

Chief Impact and Marketing Officer

“We're here to empower others to make great money decisions every day, and to be a key partner in our community's health. We're here for the people.”


Ana Vu

Chief Operations Officer

“My goal is to strengthen Sunshine Coast Credit Union's operational efficiency by investing in our employees to power human potential and enrich lives.”


James Richmond

Vice President, Service Delivery

"Leadership means constant learning so that I can have stronger financial wellness conversations to support our membership and be a better coach for our employees."


Telse Fontaine

Vice President, Enterprise Project Management 

"My goal is to connect everything we do back to our strategy and select activities that move us forward both organizationally and socially. Working for Sunshine Coast Credit Union allows me to match my personal values to those of our Credit Union."


Barbara Lambert

Acting VP, Human Resources

"My passion for Human Resources lies in the ability of an organization to drive strategy and vision through the skills and expertise of a strong, dedicated employee base.  Without great employees we can’t deliver on our promises to our Membership to provide the very best in advisory services and tools."


Craig Srsen

Director, Data Management and Governance

“My career has revolved around using data to drive improvements to public benefits and being with a credit union falls right into line with that. It makes work a little more rewarding to see it benefitting those in our local community.”


Darryl King

Director, Member Experience and Transformation

"I believe that the support for continuous learning and strong leadership is a key strength of the Credit Union system.  It excites me to work with a group of like-minded individuals who share this belief and are committed to the financial, social and environmental wellbeing of the communities Sunshine Coast Credit Union serves."


Kathy OBrien

Director, Centralized Services

"The Sunshine Coast Credit Union encourages me to embrace my passion of providing financial wellness to our members and community.  I am proud to be part of a team that supports and shares my personal values and vision."


Michael Brown

Director, Data Analytics and CRM

"Analyzing data to understand our members, then using that understanding to help enrich their lives is one of my true passions.”


Tina Ngo

Director, Finance and Treasury 

"I am passionate about co-operatives and their place in enriching the lives of their members and community at large."



Cathy Elson

Director, Network & Applications

​“I am proud to work for a credit union with a focus to better both our members’ financial health and the communities where they live and work” 



We are always here to help


*Terms expire at the 2020 Annual General Meeting.