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Our leadership team shares the values of enriching our community and cultivating financial wellness, for today and future generations


Board of Directors

​The elected Board of Directors represents the voice of the member and oversees the strategic direction of Sunshine Coast Credit Union. 

Richard Wilson

Richard Wilson


Director since 2010


“The organization’s knowledge of the culture and economy of the Coast is a valuable asset to depositors, as well as those with financing needs.” 


Manjit Kang

Vice Chair

Director since 2014


“Credit unions are not just financial institutions; they’re active members of the community.”


Cheryl McNicol*

2nd Vice Chair
Director since 2018

“What impresses me about Sunshine Coast Credit Union is the dedication to community building and improving the lives of their members.”


Geoff Gornall

Member at Large

Director since 2021


"I am passionate about co-operatives and the intention they bring to the lives of their members and the communties they serve."


Allison James

Director since 2021


"I am grateful to serve the SCCU community, and proud of the active role this credit union is taking in helping to make our community a better place for all."


Ralph Hilton

Director since 2023

 "I believe in the value and power of small business through building and sustaining community. I love the Credit Union’s presence and commitment in this space."


Julia Magnuson-Ford

Director since 2023

Coming Soon.   



Serving a three year term, directors are: 

  • Stewards dedicated to safeguarding the credit union
  • Committed to the highest standards of governance, financial management, professionalism and continuing education
  • Involved in ongoing learning and development

Directors may spend 10 to 15 hours per month preparing for and attending meetings, as well as attending community events, participating in committees and planning sessions.

Board of Director Elections

Potential director candidates represent the member voice at the table. They are assessed based on attributes that match member needs and goals. Nominations and elections are held annually.

Diversity in skills, expertise, thought, background, experience, gender and culture is actively sought to ensure the board represents the communities we serve. 

Core competencies include: 

  • Financial literacy
  • Strategic thinking
  • Leadership
  • Capacity for succession
  • Problem-solving and judgment 
  • Interpersonal skills 

Executive Leadership Team

Shelley McDade

Shelley McDade, MBA

Chief Executive Officer

"Enriching lives is the cornerstone of our leadership, and drives every decision we make."

Dawn Bezaire

Dawn Bezaire, CPA, CGA

Chief Financial Officer

"While supporting its employees in achieving their career aspirations, Sunshine Coast Credit Union also supports its members and our community in ways that make me proud to work here."

Laurie Wilson

Laurie Wilson

Chief Information Officer

“I’m excited to work with this amazing group of employees who are dedicated to providing our members with knowledgeable advice and rich experiences, in a way that will allow them to complete their financial transactions where and when they want.”

Jodi Fichtner

Jodi Fichtner, BBA

Chief Impact and Marketing Officer

Equipped with a long term vision of success and a commitment to win/win outcomes, credit unions were destined to be the preferred business model in creating the positive impact people want to create in their world"


Ana Vu

Chief Operations Officer

“My goal is to strengthen Sunshine Coast Credit Union's operational efficiency by investing in our employees to power human potential and enrich lives.”

Nancy Crocket

Nancy Crocket, MBA, ACUIC

Chief Member Experience Officer

"Being part of the credit union difference means our members, community, and employees are at the heart of what we do. Creating an ecosystem for trusted advice and financial partnership to help members achieve their financial goals, delivering options and accessibility, and providing a seamless member experience across all channels, fuels my passion and commitment to each stakeholder."

Elizabeth Hanlon

Elizabeth Hanlon

Chief Risk Officer

“I am passionate about the financial health of our members as well as fostering a strong risk culture within Sunshine Coast Credit Union, so that we can continue to thrive and give back to the community.”

Marisa Hudson

Marisa Hudson

Corporate Secretary

“I’m proud to work for an organization that lives it’s values and believes it has not only the ability but the responsibility to do good in its communities, bolstering and supporting the economy and providing sound, valuable advice to help members meet their personal and professional goals”


John De Santis

Vice President, Commercial Services 

"I like the focus on member needs in lending decisions versus profit.  The cooperative values put the members first." 

James Richmond

James Richmond

Vice President, Service Delivery

"Leadership means constant learning so that I can have stronger financial wellness conversations to support our membership and be a better coach for our employees."

Telse Fontaine

Telse Fontaine, MBA

Vice President, Enterprise Planning & Strategic Initiatives

"My goal is to connect everything we do back to our strategy and select activities that move us forward both organizationally and socially. Working for Sunshine Coast Credit Union allows me to match my personal values to those of our Credit Union."

Barbara Lambert.jpg

Barbara Lambert

Vice President, Human Resources

"My passion for Human Resources lies in the ability of an organization to drive strategy and vision through the skills and expertise of a strong, dedicated employee base.  Without great employees we can’t deliver on our promises to our Membership to provide the very best in advisory services and tools."


Michael Brown

Vice President, Information Technology

"Analyzing data to understand our members, then using that understanding to help enrich their lives is one of my true passions.”


Kathy OBrien

Director, Centralized Services

"The Sunshine Coast Credit Union encourages me to embrace my passion of providing financial wellness to our members and community.  I am proud to be part of a team that supports and shares my personal values and vision."


Craig Srsen

Director, Data Management and Governance

“My career has revolved around using data to drive improvements to public benefits and being with a credit union falls right into line with that. It makes work a little more rewarding to see it benefitting those in our local community." 


Darryl King

Director, Member Experience and Transformation

"I believe that the support for continuous learning and strong leadership is a key strength of the Credit Union system.  It excites me to work with a group of like-minded individuals who share this belief and are committed to the financial, social and environmental wellbeing of the communities Sunshine Coast Credit Union serves."


Tina Ngo

Director, Finance and Treasury 

"I am passionate about co-operatives and their place in enriching the lives of their members and community at large."



Cathy Elson

Director, Network & Applications

​“I am proud to work for a credit union with a focus to better both our members’ financial health and the communities where they live and work” 



David Campbell

Director, Risk Management and Compliance

"For over 15 years my career has focussed on protecting the assets of credit union members and ensuring that all regulatory compliance requirements are met. I am proud to work with a co-operative organisation that not only supports its employees and the communities it serves, but also remains focussed on diversity, equality and the environment."


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