• Always exit online banking using the logout button
• Know how to spot and prevent a phishing scam
• Always enter our website address in the browser yourself - never use a link
• Keep your anti-virus software up to date
• The letter “s” in ‘https’ indicates you are navigating in a secure site, in comparison to the open and unprotected ‘http’ URLs
• Look for the ‘https’ when online shopping
• Only download apps to your smartphone or tablet from a trusted source

• Use strong passwords and change them periodically
• Do not use weak passwords such as patterns or sequences, telephone numbers or dates such as birth year and birthdays
• Disable automatic password-save features
• Protect your password and be vigilant when using public computers

We protect your personal and financial information with best in class, such an encryption and Personal Access Codes

• Secure your WiFi by updating your password and checking default settings
• Be wary of conducting financial transactions using a public WiFi hotspot

• Always shred personal information such as statements, credit card bills, receipts, cheques, pre-approved credit applications and old income tax returns
• Never sign blank cheques - only sign them once all the details are complete

• Check your credit report every year and report problems immediately
• Be cautious about how much personal information you share via social network sites
• If you’re unsure if a business is legitimate, DO NOT disclose personal information about your finances, credit cards, SIN or driver’s license