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You’re exploring our new website; Learn more ​and provide your feedback today! ​

  • Welcome

Welcome!

You’re exploring our new website, designed to deliver on our members’ evolving needs. It’s mobile responsive, built to fuel your financial health and dynamic. With your help, we’ll make it even better as we evolve our site over time. Please let us know what you think through our online survey

Should you need any assistance with our website or our Mobile App or have any questions, please call our 24/7 help desk at 1 877.801.9069

Frequently Asked Questions

​Why did SCCU update its website?

As our members’ expectations change and the financial services industry evolves at an unprecedented rate, SCCU is committed to evolving to meet these needs. Today’s websites are dynamic, responsive, and equipped to deliver a more personalized experience. This transition goes beyond launching of a new website; we’ve embraced a best in class digital platform that will empower your credit union to quickly deliver on your future expectations and needs. 

As a first step, members will enjoy a fresh and modern new site that includes navigational improvements to make it easier for you to find the right information quickly. Plus, we’re focused on adding fresh new content that fuels your financial health. Our new site is also now responsive to all devices. You will notice that no matter which device you are using to view our site, it will respond to the size of your screen. This means no more pinching and zooming in to read the text!

​Why isn’t my Mobile App working?

The launch of our new site meant a change in URL for our mobile apps.

If you did not upgrade your Mobile App prior to October 3rd, you will need to download the app again.

Follow these links; it’s quick and easy:

​What else changed?

Bookmarks

If you had bookmarked a page on our previous site, it will be redirected to a page on our new site. For example, if you bookmarked Online Banking Login Page, you will be redirected to a new page.

Online Banking Login page

When you click on the Login button for online banking, it will open a new secure page. The login process remains the same; you will be asked to enter your member number and personal access code (PAC). The header and footer within your online banking portal will look different and match our new site. Online banking functionality will remain same (for now), with exciting changes planned for the future! Go to Online Banking.

​What changes can we expect in the future?

This transition goes beyond transitioning to a new website; we’ve embraced a best in class digital platform that will empower your credit union to quickly deliver on your future expectations and needs. We will be delivering a new online banking experience and mobile apps to our members in the future. Stay tuned for more information!

​I can’t find the information I’m looking for?

If the search function at the top of the page does not produce the result you are looking for, please reach out to us for 24/7 assistance: 1 877.801.9069.

​How do I provide feedback on the new site?

We value your feedback and will look to both our employees and members for their feedback as our website continues to evolve. With your help, we’ll make it even better. Please let us know what you think through our online survey. For technical assistance please call 1 877.801.9069 (or call 1 925.446.3457 if outside of North America).