Canada Post Mail Service Disruption: Stay Connected To Your Accounts

Canadian Union of Postal Workers (CUPW) has initiated a national strike, effective, Friday, November 15, 2024; you may experience delays in receiving or sending mail, including your member statements. We encourage members to stay informed and explore alternative options. Please refer to the Service Notice below for information on accessing your accounts in case of a mail service disruption.

Access to Your Accounts

In the event of a potential postal service disruption, there are several ways to stay connected to your account information. If mail delivery is affected, members cannot send or receive financial documents by mail, and account statement distribution may be delayed. We encourage you to use the support and services provided by Sunshine Coast Credit Union to stay informed and connected.

In-Person and Member Service Centre 

The team at your local branch is always ready to assist with any questions or concerns you may have. Feel free to visit a branch or call our Member Contact Centre.

Accessing Account Information

You can access your information through online baking/mobile app, in person, or over the phone through our member service center. We can help you with any of the following regarding accessing your information:

• Check your account balances;
• View and download statements;
• Transfer funds between accounts;
• Pay bills
• Send e-transfers
• Deposit cheques 

Sign up for eStatements!

If you’re using online banking, you already have access to e-statements. We encourage you to sign up exclusively for electronic statements and make bill payments through online or mobile banking services to avoid any interruptions or missed payments. Sign up for eStatements today!

If you need a printed statement and cannot use online banking, a branch team member can print a copy for you. If you don't have online banking, contact our Member Service Centre or visit your local branch to get started.