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  • Support and Resources

Together, we’ve experienced significant change and uncertainty due to the COVID crisis.

What is steadfast, is our committed to supporting our members through these times.

Connect with us today; because we’re here, and we’re invested in you. 

SCCU Support

​Personalized Plans

We’re building personalized plans customized to your needs, which may include:

​Services & Waived Fees

  • No holds on cheques at the ATM
  • Increased ATM withdrawal limit to $750
  • Temporary increase to contactless (tap) Interac debit transactions to $400
  • Increased contactless credit card payments to $250 for grocery & pharmacies 
  • Credit card payment deferrals up to 6 months. Call: 1 855.341.4643. Learn more.
  • Extended Member Service Centre hours with local advisors ready to help

​​Reengage Technology Loans

Apply for an interest-free loan of up to $900, repayable within 12 months, to help you stay connected as everyday banking, shopping, learning and commerce moves to digital. 

Contact Us

​Resiliency and Keeping Connected

The Coast community has been impacted in an unprecedented way. We’re committed to supporting our members and our community at large in not only surviving through COVID-19, but coming out even stronger on the other side. Watch past MedTalks ,a health and wellness educational event series provided by the Sechelt Hospital Foundation featuring various subject matter experts, local staff and mental health resources here on the Sunshine Coast We’re sponsoring this amazing initiative, with the goal of building our collective resilience.  

​Your Next Step

Connect with us. We’ll take the time to assess your situation and personalize solutions based on your needs.

COVID 19 - Government Support

​Canada Emergency Response Benefit (CERB)

The CERB gives financial support to employed and self-employed Canadians who are directly affected by COVID-19. If you are eligible, you can receive $2,000 for a 4-week period. If your situation continues past 4 weeks, you will need to apply for the CERB again. You may re-apply for up to a total of 16 weeks.

Your next steps

​Canada Emergency Student Benefit (CESB)

The government is proposing the Canada Emergency Student Benefit (CESB) that would provide support to students and new graduates who are not eligible for the Canada Emergency Response Benefit or Employment Insurance or unable to work due to COVID-19. This benefit would provide $1,250 per month for eligible students or $2,000 per month for eligible students with dependents or disabilities.  This benefit would be available from May to August 2020. More details will be made available soon.

Your next steps

RRIF Relief for Seniors

The Government of Canada announced some new measures to help support Canadians impacted by Covid-19.

If you are a senior and hold a RRIF, you may want to utilize the RRIF relief option. 

The government is offering a flexible 25% reduction of the required 2020 RRIF minimum payment to help seniors who are redeeming assets during this challening market. This measure gives flexibility to anyone concerned they may have to liquidate their RRIF assets to meet minimum withdrawal requirements. 

Similar rules apply to anyone receiving variable benefit payments under a defined contribution Registered Pension Plan.

​BC Emergency Benefit

The BC Emergency Benefit for Workers, a tax-free, one time $1,000 payment for BC residents whose ability to work has been affected due to COVID-19.

Your next steps

​Employment Insurance

Be sure to apply as soon as possible after you stop working. If you wait more than 4 weeks after your last day of work to apply, you may lose benefits.

Your next steps

Helpful Links


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Information provided here is for convenience purposes only and does not constitute professional or legal advice. Details including eligibility requirements, your obligations and additional programs that may be available to you can be found on the official provincial and federal government websites.

Explore More Resources

Sign up for Online Banking

Call 604.740.2662 and get equipped with online banking.

Build Resilience

Listen to past MedTalk livestream webinars featuring local mental health leaders.

View Canada’s Economic Response Plan

Details related to Canada’s plan to support people and businesses. 

Prevent Fraud

Be fraud aware: how to identify, report, and stop fraud.

View Community Support

The impact you’re making for your neighbours, just by being a member.

Return to main COVID-19 Page

Learn more about how we are keeping you safe and served during COVID-19.