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Welcome!  We are pleased to continue uninterrupted financial services through your choice of channel: digital, online chat, phone, or in-branch.  Learn more about your options, our hours and how we are keeping everyone safe along the way.

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  • COVID-19 Updates

Our Community’s Safety is Our Priority

To ensure the safety of our members, employees and the community, we have put a Safety Plan in place and will continue to follow government recommendations and directives related to COVID-19. While our branches are currently open and operating under reduced hours and visitor limits, we strongly encourage all members to remain home and bank with us safely using alternate channels such as Online Banking or our local Member Service Centre. We’ll make it easy for you; all you need to do is contact us today: 604.740.2662.


We are committed to working with individuals on a one-to-one basis so that each person or business receives the right solution and resources for their specific situation. Review the options below and choose the page best suited to you and your needs. 

For Personal Members, choose from:

For Business Members, choose from:


  • No holds on cheques at the ATM
  • Increased ATM withdrawal limit to $750
  • Temporary increase to contactless (tap) Interac debit transactions to $400
  • Increased contactless credit card payments to $250 for grocery & pharmacies 
  • Credit card payment deferrals up to 6 months.                   Call: 1 855.341.4643. Learn more.
  • Extended Member Service Centre hours with local advisors ready to help​

Ready to Serve and Meet Your Needs 


Our efforts to ensure physical distancing will not impact access to our services, your money or the security of your accounts. In addition to our digital channels, we’ve expanded hours and increased resources in our Member Service Centre. Processes are in place to be able to meet your needs remotely; please choose to call, email or chat:

MON - FRIDAY: 7:30AM - 6:30PM 

SATURDAY: 7:30AM- 5:00PM

CALL: 604.740.2662 or toll free at 1.800.320.4588


CHAT: Live Chat 


Sechelt Lobby:

Monday -  Friday: 10:00am – 4:00pm 

Saturday: 10:00am – 2:00pm

Gibsons Lobby

Tuesday -  Friday: 10:00am – 4:00pm 

Saturday: 10:00am – 2:00pm

Pender Lobby (Effective September 1, 2020)

Tuesday- Saturday: 10:00am – 2:00pm 

BOOK: Make an Appointment

Community Support during  Covid-19

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